Privacy Policy

Privacy Policy

Introduction

Welcome to https://douglas.pobb.net (hereafter referred to as “Douglas”, “we”, or “the Company”). We are dedicated to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy outlines our practices regarding the collection, handling, and protection of personal information in adherence to various international privacy laws and regulations, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • General Data Protection Regulation (GDPR) of the European Union
  • Lei Geral de Proteção de Dados (LGPD) of Brazil
  • California Consumer Privacy Act (CCPA)/California Privacy Rights Act (CPRA)
  • Colorado Privacy Act (CPA)
  • Utah Consumer Sales Practice Act (UCPA)
  • Connecticut Consumer Data Protection Act (CTDPA)
  • Virginia Consumer Data Protection Act (VCDPA)
  • Protection of Personal Information Act (POPIA) of South Africa, and more.

Scope

This Privacy Policy is applicable to all aspects of our online presence, including but not limited to:

  • Douglas’s website located at https://douglas.pobb.net
  • All associated mobile applications and services
  • Any products or features offered through these platforms

Please note that this policy does not extend to third-party websites, applications, or services accessible via links on our platform. These entities have their own privacy policies governing the collection and use of personal data, so we encourage you to review them before engaging with such services.

Processing Activities

This policy outlines the practices for the following interactions:

  • Using our applications and services as an authorized user
  • Visiting websites linked to this Privacy Policy
  • Receiving communications from Douglas, including newsletters, emails, phone calls, or text messages (SMS)

Personal Data Collection

We collect various categories of personal data, which may include:

  • Account Information: Details associated with your account creation, such as usernames, email addresses, and passwords.
  • Payment Information: Transaction details, payment method information, and billing addresses required for processing purchases or services.
  • Financial Information: Data related to your financial status or transactions, which may be collected for billing, fraud prevention, or analytics purposes.
  • Purchase Information: Items purchased, order history, and associated details.
  • Mobile Device Identifiers: Unique identifiers from your mobile device, such as IP addresses, advertising IDs, or device tokens.
  • Location Data: Your geographical location information, which may be collected to provide location-based services or for analytics purposes.
  • Feedback: Responses to surveys, feedback forms, or user-generated content you choose to share with us.
  • Social Media Information: Data from social media platforms when you interact with our content or use social login features.
  • Product Information: Details about products you view, search for, or purchase on our sites.

We collect this information through multiple channels: user input forms, account creation processes, online interactions, automated technologies (like cookies and device fingerprinting), and third parties who provide us with aggregated or de-identified data.

Cookies

Douglas uses various types of cookies to enhance your experience on our platforms and for analytics purposes:

  • Strictly Necessary Cookies: These are essential for the functioning of our services, enabling features like login sessions, account management, and basic website navigation.
  • Preference Cookies: Used to store user preferences, such as language selection, display settings, or ad personalization.
  • Analytics Cookies: These cookies collect information about your use of our websites and applications to provide insights for improvement and customization.

Users have control over non-essential cookies through our Cookie Manager, allowing them to customize their cookie preferences.

Retention and Deletion

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, plus an additional period to comply with legal obligations or resolve disputes. Once the retention period expires or when these purposes are no longer applicable, we delete or anonymize the data securely.

Security Measures

Douglas implements robust organizational and technical safeguards to protect your personal data:

  • We utilize encryption for data at rest and in transit to prevent unauthorized access.
  • Access to your information is restricted to employees and affiliates who require it to perform their duties.
  • Regular security audits and penetration testing are conducted to identify and mitigate potential vulnerabilities.

Your Rights (Subject to Local Laws)

Depending on your location, you may have specific rights regarding your personal data:

  • Access: The right to request access to the personal data we hold about you.
  • Rectification: The right to request corrections if your data is inaccurate or incomplete.
  • Erasure (Right to be Forgotten): The right to request the deletion of your personal data in certain circumstances.
  • Restriction: The right to limit the use or processing of your personal data under specific conditions.
  • Portability: The right to receive a copy of your personal data in a structured, commonly used format, and to transfer it to another controller.
  • Objection: The right to object to the processing of your personal data for specific purposes.
  • Non-Discrimination: The right to be free from discrimination when exercising any of the above rights.

To exercise these rights or if you have data-related inquiries, please contact our privacy team at [email protected] or write to us at:

Douglas Privacy Team
[Address]

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be effectively immediately upon posting on our website. We encourage you to review this policy periodically to stay informed about how we protect your personal data.

Contact Information

For any questions, concerns, or requests regarding privacy, please contact us: